Last Updated: March 13, 2026
1. Overview
This Shipping Policy explains how orders are processed and delivered when you purchase from Hananelfallelshop through hananelfallelshop.com.
Our store is operated by Hanan Elfallel LLC, and we are committed to providing reliable order handling and secure delivery services.
2. Order Processing
Payment Confirmation
Orders are processed only after payment has been successfully authorized and confirmed.
Processing Time
Orders are processed Monday through Friday (EST).
We do not process orders on major U.S. postal holidays, including:
New Year’s Day
Presidents’ Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
Daily Cut-Off Time
Orders placed after 5:00 PM EST will be processed on the next business day.
Orders placed on weekends or holidays will be processed on the following business day.
3. Shipping Carriers
We partner with multiple logistics providers to ensure reliable delivery.
Depending on destination and availability, orders may be shipped via:
USPS
DHL
EMS
Local postal partners
Carrier selection is determined automatically during fulfillment.
4. Delivery Time & Shipping Fees
Once payment is confirmed, your order will enter processing.
Standard Shipping (United States)
Handling Time: 1–2 business days
Transit Time: 4–9 business days
Shipping Fee: $4.99
Service Area: Continental United States only
👉 Estimated total delivery time: 5–11 business days
Please note that all delivery times are estimates and may vary depending on logistics conditions.
5. Order Tracking
After placing your order, you will receive a confirmation email.
Once your order has been shipped (typically within 1–2 business days), a second email with tracking information will be sent.
Tracking updates may take 3–7 days to appear as the carrier scans the package during transit.
If tracking is not immediately available, it means the shipment has not yet been processed by the carrier.
6. Shipping Delays
While we aim to deliver within the estimated timeframe, delays may occur due to factors beyond our control, including:
Severe weather conditions
High seasonal demand
Transportation or logistics disruptions
If your order exceeds the expected delivery timeframe, please contact our support team.
7. Address Accuracy
Customer Responsibility
Customers are responsible for providing a complete and accurate shipping address at checkout.
Hananelfallelshop is not responsible for delays, lost shipments, or additional costs caused by incorrect or incomplete address information.
Undeliverable Packages
If a package is returned due to an invalid or incomplete address, additional reshipping fees may apply.
Unclaimed packages may be held temporarily and could be disposed of if not retrieved.
Redirected Shipments
If a shipment is redirected or forwarded after dispatch, we cannot guarantee delivery security and are not responsible for any loss or damage during rerouting.
8. Special or Limited Orders
Certain seasonal or limited-release items may require additional processing time.
If extended handling is required, our support team will notify you via email.
9. Shipping Availability
Currently, we ship only within the continental United States.
We do not ship to:
Alaska
Hawaii
Puerto Rico
Guam
U.S. Virgin Islands
APO / FPO addresses
International destinations outside the continental U.S.
10. Contact Us
If you have any questions about shipping or delivery, please contact us:
Store: Hananelfallelshop
Company: Hanan Elfallel LLC
Email: [email protected]
Business Address: 1924 Jillian Terrace, Friendswood, TX 77546
Customer support is provided via email, and we aim to respond as quickly as possible.
